Benchmark · SaaS B2C · Growth · Enterprise ($100k+ ACV)
27 months
Best-in-class (top quartile): 19 months
Methodology note: This source publishes a row for Entertainment, which we use as the closest representative for saas b2c. The number above is First Page Sage's Entertainmentvalue verbatim; it isn't measured against a saas b2c-named cohort. It's also not segmented by company stage, so the same 27-month payback applies across all 5 stages. For more on this site's methodology, see methodology.
Sources
First Page Sage doesn't have a row literally labelled "saas-b2c". The closest direct match in their 28-industry table is "Entertainment", and the number above is theirs verbatim. Treat it as a representative rather than a direct citation for this slug; the underlying methodology targets Entertainment specifically.
How we define this cut