averagecac.com

Benchmark · Services · Seed · Enterprise ($100k+ ACV)

Average CAC for Seed Enterprise Services Companies

CAC Payback Period · Services · EnterpriseSourced

30 months

Best-in-class (top quartile): 20 months

Methodology note: This source segments CAC payback by industry × customer size, not by company stage. The same 30-month payback applies across all 5 stages for services × enterprise. For more on this site's methodology, see methodology.

Sources

First Page Sage segments CAC payback by industry × customer size only; the same payback applies across all 5 company stages within this segment. For stage-segmented data, see the SaaS Capital benchmark survey (segments by ARR band but is paywalled for cell-level numbers).

Common questions

CAC payback questions: Enterprise Services

What is the average CAC payback period for enterprise services companies?
About 30 months, per First Page Sage's 2024 SaaS CAC Payback Benchmarks (28-industry table, last updated March 2025). Top-quartile services companies at enterprise size recover CAC in about 20 months. First Page Sage segments by industry and customer size rather than company stage, so the same 30-month payback applies across seed through late-stage.
Is 30 months a good CAC payback for services?
Under 12 months is best-in-class across B2B SaaS, and most venture-backed companies target under 18. Payback lengthens with deal size, so enterprise services's roughly 30-month figure is typical for the segment rather than a warning sign; the top-quartile benchmark is about 20 months.

How we define this cut

Services · Seed · Enterprise

Industry: ServicesProductised professional services with software leverage.
Stage: Seed$0-$2M ARR, finding product-market fit, founder-led GTM.
ACV: Enterprise ($100k+ ACV)Enterprise buyers, field sales, long sales cycles, procurement gates.