Benchmark · Services · Series B · Enterprise ($100k+ ACV)
30 months
Best-in-class (top quartile): 20 months
Methodology note: This source segments CAC payback by industry × customer size, not by company stage. The same 30-month payback applies across all 5 stages for services × enterprise. For more on this site's methodology, see methodology.
Sources
First Page Sage segments CAC payback by industry × customer size only; the same payback applies across all 5 company stages within this segment. For stage-segmented data, see the SaaS Capital benchmark survey (segments by ARR band but is paywalled for cell-level numbers).
How we define this cut